Privacy Policy
AI Beacon Studio

Last Updated: September 2026
Effective Date: September 2026

1. Introduction

AI Beacon Studio ("Company," "We," "Us," or "Our") operates www.aibeaconstudio.com and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and AI automation platform services.

We are committed to protecting your privacy and ensuring transparency about our data practices. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect
2.1 Information You Provide Directly

Account Registration & Contact Information:

Name, email address, phone number
Business name, address, and industry
Company size and revenue information
Billing and payment information (credit card details processed through secure payment gateways)
Passport or business registration documents (for verification purposes)

Communication Data:

Messages, emails, and support requests you send us
Call recordings (from customer interactions with AI agents)
Chat transcripts (from our chat widget)
Lead data (prospect names, contact details, conversation records)

Service Usage Data:

Configuration settings for your AI agents
Custom scripts and business logic you upload
Integration data with your CRM systems
Performance metrics and analytics
Scheduled campaigns and automation workflows
2.2 Information Collected Automatically

Technical & Device Information:

IP address
Browser type and version
Operating system
Device identifiers
Cookies and similar tracking technologies
Page views, time on site, and referral sources

Platform Analytics:

Number of calls handled by your AI agent
Lead conversion metrics
Appointment bookings
Performance dashboards
Error logs and system diagnostics

Location Information:

Approximate location based on IP address
Business location (provided during signup)
3. Use of Information

We use the information we collect for the following purposes:

3.1 Service Delivery
Providing, maintaining, and improving our AI automation platform
Configuring and customizing AI voice agents for your business
Processing and managing your account
Fulfilling your requests and responding to inquiries
Sending service updates and technical notifications
3.2 Payments & Billing
Processing payments and transactions
Billing and invoicing
Preventing fraud and detecting unauthorized transactions
Complying with payment processor requirements
3.3 Communication
Sending product updates, newsletters, and promotional materials (with your consent)
Responding to customer support inquiries
Notifying you of changes to our Services or policies
Conducting surveys or requesting feedback
3.4 Analytics & Optimization
Analyzing usage patterns to improve our platform
A/B testing new features
Generating aggregated, anonymized reports
Understanding customer needs and market trends
3.5 Legal & Compliance
Complying with applicable laws and regulations
Enforcing our Terms of Service and other agreements
Protecting against fraud, security, or technical issues
Responding to legal requests from authorities
3.6 Marketing & Business Development
Understanding our customers' industries and pain points
Developing case studies and success stories (with permission)
Creating targeted marketing campaigns
Improving our product roadmap based on customer feedback
4. Third-Party Integrations & Data Sharing

We may share your information with the following third parties:

4.1 Service Providers
CRM Platforms: GoHighLevel, HubSpot, Jobber, ServiceTitan, Pipedrive, etc. (for lead management and automation)
Payment Processors: Stripe, PayPal, and other payment gateways (for billing)
Communication Platforms: Twilio, Vonage (for voice and SMS)
Cloud Infrastructure: Amazon Web Services (AWS), Google Cloud (for hosting and data storage)
Analytics Providers: Google Analytics, Mixpanel (for usage analytics)
Email Service Providers: SendGrid, Mailchimp (for notifications and newsletters)
Meta/Facebook: For ad campaign management and optimization
4.2 Business Partners
API integrators and technology partners
Resellers and affiliates
Whitelist partners who offer complementary services
4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to:

Comply with legal obligations
Enforce our Terms of Service
Protect the safety, rights, or property of AI Beacon Studio, our users, or the public
Prevent or investigate possible wrongdoing
4.4 Business Transfers

If AI Beacon Studio is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change.

4.5 Non-Disclosure

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention
5.1 Retention Periods
Account Information: Retained for the duration of your account and 30 days after account deletion
Transaction Records: Retained for 7 years (tax and legal compliance)
Call & Chat Recordings: Retained for 90 days unless you configure a different retention policy
Lead Data: Retained as long as you maintain an active account
Marketing Communications: Retained until you unsubscribe
Support Tickets: Retained for 2 years for reference purposes
Cookies: Typically retained for up to 2 years
5.2 Data Deletion

You may request deletion of your personal data at any time. We will delete your information within 30 days, except where we are legally required to retain it (e.g., tax records, fraud investigation).

6. Data Security
6.1 Security Measures

We implement industry-standard security controls to protect your information:

SSL/TLS encryption for data in transit
AES-256 encryption for sensitive data at rest
Secure password hashing using bcrypt
Regular security audits and penetration testing
Access controls and role-based permissions
Two-factor authentication (2FA) for account access
PCI DSS compliance for payment card handling
Regular security updates and patch management
6.2 Limitations

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security against all threats, including unauthorized access, hacking, or data breaches. You use our Services at your own risk.

6.3 Breach Notification

In the event of a data breach affecting your personal information, we will notify you without unreasonable delay, in accordance with applicable laws.

7. International Data Transfers
7.1 Global Operations

AI Beacon Studio operates internationally. Your information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your home country.

7.2 GDPR Compliance (European Users)

For users in the European Union and European Economic Area:

We rely on Standard Contractual Clauses (SCCs) for data transfers outside the EEA
You have the right to access, correct, delete, or restrict your personal data
You have the right to data portability
You can withdraw consent to marketing communications at any time
You have the right to lodge a complaint with your local data protection authority
7.3 CCPA Compliance (California Users)

For California residents:

You have the right to know what personal information we collect
You have the right to delete personal information we collect
You have the right to opt-out of the "sale" of personal information
You will not face discrimination for exercising your rights
To submit a request, contact us at [email protected]
7.4 India Data Protection

For Indian users:

We comply with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023
Your data is processed in accordance with applicable Indian regulations
We maintain data localization requirements where mandated
8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information and terminate the child's account.

Parents or guardians who believe their child has provided information to us should contact us immediately at [email protected].

9. Your Privacy Rights

Depending on your location, you may have the following rights:

9.1 Access

You have the right to request access to the personal information we hold about you.

9.2 Correction

You have the right to correct inaccurate or incomplete information.

9.3 Deletion

You have the right to request deletion of your personal information, subject to legal retention requirements.

9.4 Portability

You have the right to receive your data in a portable format.

9.5 Opt-Out

You can opt-out of:

Marketing communications by clicking "unsubscribe" in emails
Analytics tracking (note: this may affect functionality)
Cookies via browser settings
9.6 Withdrawing Consent

If we process your information based on consent, you can withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected] with details of your request.

10. Cookies & Tracking Technologies
10.1 Types of Cookies

We use the following types of cookies:

Essential Cookies:

Authentication and session management
Security and fraud prevention

Functional Cookies:

Remembering your preferences
Improving user experience

Analytics Cookies:

Google Analytics for usage tracking
Mixpanel for event tracking

Marketing Cookies:

Tracking conversions and campaign performance
Retargeting ads across platforms
10.2 Cookie Management

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage cookies through browser settings. Disabling cookies may affect the functionality of our Services.

10.3 Third-Party Tracking

Our website may include third-party tracking pixels and tags for analytics and advertising purposes. These third parties maintain their own privacy policies.

11. Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. Our Services do not currently respond to DNT signals. If you have privacy concerns, we recommend using browser privacy settings and tools to limit tracking.

12. Contact & Support
12.1 Customer Support

For questions about your account or our Services, contact:

Email: [email protected]
Phone: +1 (942) 401-0322
Website: www.aibeaconstudio.com
12.2 Privacy Inquiries

For privacy-related questions or to exercise your privacy rights:

Email: [email protected]
Mailing Address: AI Beacon Studio India (Primary Operations) Global Headquarters
12.3 Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer (if applicable in your jurisdiction).

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Sending you an email notification
Requiring you to accept the updated policy before continuing to use our Services

Your continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

14. Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of India and applicable international data protection regulations. Disputes arising from this policy shall be resolved in accordance with our Terms of Service.

15. Additional Information for International Users
15.1 UK & Swiss Users

For users in the UK and Switzerland, we comply with UK GDPR and Swiss GDPR regulations, respectively.

15.2 Brazilian Users

For users in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD).

15.3 Australian Users

For users in Australia, we comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

16. Contact Information Summary
General Inquiries: [email protected]
Privacy Issues: [email protected]
Support: +1 (942) 401-0322
Website: www.aibeaconstudio.com

AI Beacon Studio
© 2026. All rights reserved.

This Privacy Policy is provided for transparency and compliance with international data protection standards. By using our Services, you acknowledge and accept these terms.